Curriculum & Instruction Specialist - MS, AR, TN

Curriculum & Instruction Specialist - MS, AR, TN

The C&I Specialist works as a partner with Classworks Account Executives to support the sales process from prospecting through the lifecycle of a customer. They provide product expertise during presentations, pilots, and onsite training. As content experts, they stay on top of national education standards, current education pedagogy and market trends. As a valuable member of the sales team, C&I specialists contribute to the achievement of revenue targets in their assigned sales region(s). They deliver in-person and virtual training to customers. This position includes supporting schools and districts in Mississippi, Arkansas, and Tennessee.

RESPONSIBILITIES

New Sales Efforts

  • Provide support for new sales efforts and contribute to achievement of sales revenue objectives in designated territory(ies) to include:
  • Partnering with account executives to deliver sales presentations
  • Provide product expertise during demos and presentations to prospects
  • Spearhead product training and support (onsite and virtual) during Classworks ‘pilots’ for schools/districts looking to purchase
  • Develop relationships with key stakeholders such as principals, curriculum leaders, and other district administrators to help advance the sale
  • Ability to conduct level one meetings with prospect district administrators in the event an account executive is unable to attend or needs additional support in their territory
  • Closely monitor implementation of Classworks in schools where expansion opportunities exist to help advance expansion in the district
  • Support site visits of prospects to schools using Classworks, to advance a sale
  • Attend state and local conferences to build relationships with key stakeholders
  • Close connection and communication with account executive; understand the goals and objectives of the account executive with relation to their opportunities and support them to achieve those goals.

Product Training

  • Become a Classworks Certified Trainer and maintain product expertise by participating in ongoing product training and professional development.
  • Deliver onsite training (based on the pre-determined training modules) to schools and districts who have purchased training days
  • Deliver Classworks-related breakout sessions in partnership with customer districts at conferences; provide coaching to presenting educators as needed
  • Deliver training sessions at Classworks’ annual regional user group meetings.
  • Stick closely to training modules and materials developed by Classworks professional learning team -- providing training that is within the provided guidelines.

Customer Retention

  • Support customer renewal efforts and contribute to achievement of renewal revenue objectives in assigned territory(ies).
  • In partnership with the account executive, manage the transition of a school/district from a prospect to a customer after official onboarding by support -- Kickoff meeting(s) with key district and school stakeholders to build excitement and an understanding of why they have purchased Classworks and how they will use it (not product training)
  • Maintain positive ongoing relationships with key stakeholders (principals and administrators) in customer districts throughout their lifecycle.
  • Provide quarterly account check ins to determine health of account, pull in the appropriate resources within Classworks to support the account as needed. Account check ins should be face-to-face encounters with decision makers. This can be onsite at their school/district office or at planned conferences.  
  • Bring ‘problem’ accounts to the attention of the account executive and executive team; work together to find solutions to assist the customer and retain the account where possible
  • Provide excellent, solution-oriented customer service at all times

SKILLS AND QUALIFICATIONS

  • Must be able to support North and South Carolina territories
  • Frequent travel (75%)
  • A self-starter with a passion for education and helping to improve teaching and learning through technology
  • Five years of K-12 education experience to include classroom teaching experience
  • BS or BA
  • Demonstration of strong abilities with technology
  • Strong ability to collaborate with Classworks team members in all departments
  • Understand education market trends and how they relate to Classworks as a solution
  • Understand the full suite of Classworks services and how they meet the needs of schools and districts
  • Superior communicator with the skills to relate to all types of educators, from superintendent to teacher
  • Detail-oriented with strong problem solving and analytical skills
  • Proficient in Microsoft Office or Google Office suite
  • Ability to take ownership of assigned projects and execute ongoing follow-through to ensure all goals are met
  • Outgoing and positive, team-focused attitude and service-oriented approach to daily responsibilities
How to Apply
See the job posting at https://www.indeed.com/viewjob?t=curriculum+instruction+specialist+ms+ar+tn&jk=4a1e196182fd342b&_ga=2.178444647.297754654.1549289234-1551076478.1544985420
view all career opportunities