Lead Development Specialist


  • 1 -3 years of experience with telephone sales and/or lead nurturing
  • Team player who possesses a desire and ability to work in a fast-paced, goal-oriented, high-growth sales environment.
  • Strong organizational and time management skills.
  • Ability to follow processes, identify areas for process improvement, and make recommendations for improvement.
  • Exceptional communication skills coupled with excellent listening skills
  • Excellent written communication skills and knows how to write a relevant message to the buyer
  • Flexibility in moving between diverse job tasks
  • Strategic thinking skills: critical thinking is a must when identifying customer concerns, revenue maximization opportunities, and customer next steps.
  • Possesses an outstandingly warm, positive, energetic, and professional demeanor
  • Solid work ethic and integrity with a desire to work with a high level of energy and be a Classworks brand advocate
  • Excellent technology skills including CRM, Zoom, Google Suite, Microsoft Suite, etc.

Skills & Qualifications

  • High volume prospecting/calling
  • Execute a precise contact cadence (phone calls, emails) in efforts to schedule appointments for sales reps with qualified prospects
  • Work various lead types to qualify or disqualify based on specific criteria
  • Identify organizational structure, decision-makers, and key influencers once a lead is qualified through research tools such as CRM, Google, LinkedIn
  • Nurture a lead effectively until they are sales-ready
  • Gather key information during conversations with the decision-makers by asking pertinent discovery and follow up questions to determine current needs and challenges
  • Effective use of CRM (Copper) to accurately track activity and account information of all prospects
  • Consistently meet and exceed activity metrics in areas of leads worked, completed calls, and appointments scheduled
  • Ability to complement quantity with quality and effectiveness
  • Quickly learn and understand the education technology market, the buying personas, and how Classworks fits in the marketplace
  • Build rapport with prospects by offering resources (webinar invitations, white papers, relevant blog articles, etc.) and understanding where the prospect is in the buying process
  • Build collaborative relationships with marketing and sales to efficiently hand off qualified leads and schedule demo appointments

How to Apply


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